General Terms and Conditions – Education


§ 1 Scope

These general terms and conditions underlie all the services within the events offered by Zirkonzahn GmbH (hereinafter referred to as “Zirkonzahn”), e.g. courses, events, lectures and exercises.
Changes and additions to these terms and conditions are only valid if they have been confirmed and signed by Zirkonzahn in writing. The same applies to contrary terms and conditions.


§ 2 Registration and conclusion of the contract

To the events of Zirkonzahn, the customer can register by phone, in writing, by fax or via the registration form published on the homepage with full information of name, address, telephone number and all other required data.
With the confirmation of registration by Zirkonzahn, the contract between the participant who intends to attend one or more events (subject matter of the present contract) and Zirkonzahn is considered concluded and the inscription is thus to be regarded as binding.
Due to the limited number of participants, the applications are considered in the order of their receipt.


§ 3 Data Protection

The processing of the personal data of the participants occurs in accordance with the General Data Protection Regulation of May 26, 2016 and is solely aimed at the punctual and complete fulfilment of the services contractually guaranteed by Zirkonzahn.
The processing of data can be carried out by the owner himself and/or by the employees designated by him, with or without the use of electronic or other automated equipment.
The storage of sensitive data occurs at the premises of Zirkonzahn or one of its associated companies whereas the personal data is not shared with other persons or organisations.
The participant gives his explicit consent for using the personal data, which serves to carry out services covered in the contract and also includes sending information via Zirkonzahn innovations.
The participants are requested to submit a written communication to privacy@zirkonzahn.com, in case they do not wish to use this service. The participant is entitled at any time to exercise his rights concerning the cancellation, correction, etc. in accordance with Art.12 of the General Data Protection Regulation.


§ 4 Cancellation prior to the start of the event, non-participation, right of withdrawal

The participant has the possibility to revoke from the current contract by written communication:

  • If Zirkonzahn receives the written communication until four weeks prior to the start of the event, all payments that were made relating to the event will be refunded.
  • If Zirkonzahn receives the written communication at least seven days prior to the start of the event, 50% of the event fee will be invoiced.
  • If Zirkonzahn receives the written communication within seven days prior to the start of the event, the full event fee will be invoiced.

The date of receipt of the participant’s written cancellation (date of Zirkonzahn’s incoming mail stamp) is used for calculation of the date of abandonment.
If the communication is delivered on a Friday, Saturday, Sunday or a public holiday in the particular country, the following working day is used for the calculation of the date of abandonment.
In case of non-participation at the event, interruption of the participation or non-use of certain event contents, the participant is still obligated to settle the entire amount against Zirkonzahn.
The customer is entitled to send a suitable substitute participant in his stead, but must announce it in time, so that any necessary changes can be made.


§ 5 Postponement and cancellation of events

As long as the registration is not confirmed, Zirkonzahn reserves the right to change event dates and prices indicated in the tender, internet or elsewhere.

After conclusion of the contract, Zirkonzahn can make changes if they are inevitable, irrelevant, don’t offend common decency and don’t have any negative consequences on the whole contents of the event, e.g. substituting the instructor or similar.
Zirkonzahn also reserves the right to cancel or reschedule dates for organisational or technical reasons (e.g. not reaching the minimum number of participants or absence of the instructor caused by illness).
If any of the above-mentioned events occur, Zirkonzahn will inform the participant about the changes as soon as possible via phone or in written form. If necessary, the participant has to make use of his rights immediately after receiving the communication by Zirkonzahn.
If an event is cancelled, the participant can either use the event fee for other events and/or the purchase of Zirkonzahn products or request a refund of the amount. There is no right to compensation for damages through the customer.
Amendments to the program and agreements made during the event due to unforeseeable and inevitable reasons are allowed only if they don’t affect the event’s fundamental program points.


§ 6 Payment terms

Along with the confirmation of registration, the participant will be informed about the participation fee. The invoice is sent depending on the agreed terms of payment like advance payment, bank collection, check or similar.
The fees for the events shall be paid in Euro and in accordance with the agreement until three days prior to the start of the event. If the payment has not been made within the specified time limit, the contractual partner defaults in payment. In that case, Zirkonzahn is allowed to exclude the participant who defaults in payment from the event.
In case the participant needs accommodation, the payment is made directly between the participant and the accommodation. Travel costs as well as all further expenses shall be covered by the participant, unless otherwise specified in the event programme.
Besides the participation fee and potentially arising material and model costs, the entire event fee also comprises the currently applicable value added tax.


§ 7 Copyright

Zirkonzahn reserves all rights, also those of translation, reprint and copying of event material and parts thereof. The event material or parts thereof must not be duplicated, copied, misused or used for communicating to the public – neither in hand-written nor in shortened form or with the help of electronic devices.
The client also commits himself to respect the intellectual properties in the form of author rights, copyright, trademark right and similar.


§ 8 Obligations of the participant and liability

The participant commits himself to regularly and personally attend the event, arrive punctually and participate at the entire event.
At the start of the event, the participant is obligated to submit a confirmation of payment of the fees paid. If the participant is not able to submit such a confirmation, he may not participate at the event.
Zirkonzahn’s events are made so that an interested, attentive, cooperative participant is able to reach the aim of the event. Zirkonzahn takes no responsibility of the success of the further training and fulfills the agreements pursuant to the general terms and conditions and to the legal requirements.
The stay at the event rooms is at one’s own risk. Zirkonzahn’s liability is limited to intentionality and gross negligence. The participant is also obligated to respect and comply with the rules of the venue.
Zirkonzahn shall not be liable for any theft, damage and misuse of valuables, photo and video cameras, mobile phones, credit cards, cash etc. Any liability for partial or non-compliance with agreements made with third parties which Zirkonzahn acts as mediator for is excluded.

The legal specifications apply for all responsibilities which are not contractually regulated, whereas Zirkonzahn’s present regulations take precedence over them.


§ 9 Miscellaneous

The present terms and conditions in no way are diminishing the customary law of the participant.
Should one or more provisions in these general terms and conditions become invalid or the wording of the contract contain a regulation gap, this will not affect the remaining parts of these provisions as regards their validity. In this event, the parties are committed to replace the clause with a provision that comes nearest to the meaning in the legal and commercial sense of the previous provision and that they would have chosen had they been aware of the invalidity of the provision.
In various states, there are strict passport and visa regulations. Zirkonzahn encourages the participants to inform themselves about and follow these regulations without involving Zirkonzahn in other activities exceeding the subject of the contract.


§ 10 Changes in the scope of services and of the conditions

Zirkonzahn reserves the right to make changes to products/services, actions, the present terms and conditions and event data to offer new products and services in order to adjust to legal requirements and regulations at any time.


§ 11 Applicable law and place of jurisdiction

The present contract is governed solely by Italian Law. All disputes between the parties arising from the interpretation of the present contract are subject to the exclusive jurisdiction of the legal court Bolzano.

For further questions, lingering doubts or incertitudes, we ask to contact Zirkonzahn GmbH:
(Tel. 0039 0474 066 660)
info@zirkonzahn.com

Version: 30.06.2016.
(Printing errors reserved)

General terms and conditions – Education Center Neuler


§ 1 Scope

These general terms and conditions underlie all the services within the events offered by Zirkonzahn Deutschland GmbH (hereinafter referred to as “Zirkonzahn”), e.g. courses, events, lectures and exercises.
Changes and additions to these terms and conditions are only valid if they have been confirmed and signed by Zirkonzahn in writing. The same applies to contrary terms and conditions.


§ 2 Registration and conclusion of the contract

To the events of Zirkonzahn, the customer can register by phone, in writing, by fax or via the registration form published on the homepage with full information of name, address, telephone number and all other required data.
With the confirmation of registration by Zirkonzahn, the contract between the participant who intends to attend one or more events (subject matter of the present contract) and Zirkonzahn is considered concluded and the inscription is thus to be regarded as binding.
Due to the limited number of participants, the applications are considered in the order of their receipt.


§ 3 Data Protection

The processing of the personal data of the participants occurs in accordance with the General Data Protection Regulation of May 26, 2016 and is solely aimed at the punctual and complete fulfilment of the services contractually guaranteed by Zirkonzahn.
The processing of data can be carried out by the owner himself and/or by the employees designated by him, with or without the use of electronic or other automated equipment.
The storage of sensitive data occurs at the premises of Zirkonzahn or one of its associated companies whereas the personal data is not shared with other persons or organisations.
The participant gives his explicit consent for using the personal data, which serves to carry out services covered in the contract and also includes sending information via Zirkonzahn innovations.
The participants are requested to submit a written communication to privacy@zirkonzahn.com, in case they do not wish to use this service. The participant is entitled at any time to exercise his rights concerning the cancellation, correction, etc. in accordance with Art.12 of the General Data Protection Regulation.


§ 4 Cancellation prior to the start of the event, non-participation, right of withdrawal

The participant has the possibility to revoke from the current contract by written communication:
  • If Zirkonzahn receives the written communication until four weeks prior to the start of the event, all payments that were made relating to the event will be refunded.
  • If Zirkonzahn receives the written communication at least seven days prior to the start of the event, 50% of the event fee will be invoiced.
  • If Zirkonzahn receives the written communication within seven days prior to the start of the event, the full event fee will be invoiced.
The date of receipt of the participant’s written cancellation (date of Zirkonzahn’s incoming mail stamp) is used for calculation of the date of abandonment.
If the communication is delivered on a Friday, Saturday, Sunday or a public holiday in the particular country, the following working day is used for the calculation of the date of abandonment.
In case of non-participation at the event, interruption of the participation or non-use of certain event contents, the participant is still obligated to settle the entire amount against Zirkonzahn.
The customer is entitled to send a suitable substitute participant in his stead, but must announce it in time, so that any necessary changes can be made.


§ 5 Postponement and cancellation of events

As long as the registration is not confirmed, Zirkonzahn reserves the right to change event dates and prices indicated in the tender, internet or elsewhere.
After conclusion of the contract, Zirkonzahn can make changes if they are inevitable, irrelevant, don’t offend common decency and don’t have any negative consequences on the whole contents of the event, e.g. substituting the instructor or similar.
Zirkonzahn also reserves the right to cancel or reschedule dates for organisational or technical reasons (e.g. not reaching the minimum number of participants or absence of the instructor caused by illness).
If any of the above-mentioned events occur, Zirkonzahn will inform the participant about the changes as soon as possible via phone or in written form. If necessary, the participant has to make use of his rights immediately after receiving the communication by Zirkonzahn.
If an event is cancelled, the participant can either use the event fee for other events and/or the purchase of Zirkonzahn products or request a refund of the amount. There is no right to compensation for damages through the customer.
Amendments to the program and agreements made during the event due to unforeseeable and inevitable reasons are allowed only if they don’t affect the event’s fundamental program points.


§ 6 Payment terms

Along with the confirmation of registration, the participant will be informed about the participation fee. The invoice is sent depending on the agreed terms of payment like advance payment, bank collection or similar.
The fees for the events shall be paid in Euro and in accordance with the agreement until three days prior to the start of the event. If the payment has not been made within the specified time limit, the contractual partner defaults in payment. In that case, Zirkonzahn is allowed to exclude the participant who defaults in payment from the event.
In case the participant needs accommodation, the payment is made directly between the participant and the accommodation. Travel costs as well as all further expenses shall be covered by the participant, unless otherwise specified in the event programme.
Besides the participation fee and potentially arising material and model costs, the entire event fee also comprises the currently applicable value added tax.


§ 7 Copyright

Zirkonzahn reserves all rights, also those of translation, reprint and copying of event material and parts thereof. The event material or parts thereof must not be duplicated, copied, misused or used for communicating to the public – neither in hand-written nor in shortened form or with the help of electronic devices.
The client also commits himself to respect the intellectual properties in the form of author rights, copyright, trademark right and similar.


§ 8 Obligations of the participant and liability

The participant commits himself to regularly and personally attend the event, arrive punctually and participate at the entire event.
At the start of the event, the participant is obligated to submit a confirmation of payment of the fees paid. If the participant is not able to submit such a confirmation, he may not participate at the event.
Zirkonzahn’s events are made so that an interested, attentive, cooperative participant is able to reach the aim of the event. Zirkonzahn takes no responsibility of the success of the further training and fulfills the agreements pursuant to the general terms and conditions and to the legal requirements.
The stay at the event rooms is at one’s own risk. Zirkonzahn’s liability is limited to intentionality and gross negligence. The participant is also obligated to respect and comply with the rules of the venue.
Zirkonzahn shall not be liable for any theft, damage and misuse of valuables, photo and video cameras, mobile phones, credit cards, cash etc. Any liability for partial or non-compliance with agreements made with third parties which Zirkonzahn acts as mediator for is excluded.
The legal specifications apply for all responsibilities which are not contractually regulated, whereas Zirkonzahn’s present regulations take precedence over them.


§ 9 Miscellaneous

The present terms and conditions in no way are diminishing the customary law of the participant.
Should one or more provisions in these general terms and conditions become invalid or the wording of the contract contain a regulation gap, this will not affect the remaining parts of these provisions as regards their validity. In this event, the parties are committed to replace the clause with a provision that comes nearest to the meaning in the legal and commercial sense of the previous provision and that they would have chosen had they been aware of the invalidity of the provision.
In various states, there are strict passport and visa regulations. Zirkonzahn encourages the participants to inform themselves about and follow these regulations without involving Zirkonzahn in other activities exceeding the subject of the contract.


§ 10 Changes in the scope of services and of the conditions

Zirkonzahn reserves the right to make changes to products/services, actions, the present terms and conditions and event data to offer new products and services in order to adjust to legal requirements and regulations at any time.


§ 11 Applicable law and place of jurisdiction

The present contract is governed solely by German Law. All disputes between the parties arising from the interpretation of the present contract are subject to the exclusive jurisdiction of the legal court Ellwangen.


(Printing errors reserved)


For further questions, lingering doubts or incertitudes, we ask to contact Zirkonzahn Deutschland GmbH:
+49 (0) 7961 933990
info@zirkonzahn.de

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Эти данные будут обрабатываться в соответствии со статьей 13 Дикрета от закона № 196/2003.
Политика конфиденциальности

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Tel +39 0474 066 660
Fax +39 0474 066 661
info@zirkonzahn.com

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Mr. Heinrich Steger is responsible for the texts, photos and other contents of this website.
 
Zirkonzahn srl
Via An der Ahr 7 - 39030 Gais (BZ)
Val Pusteria - South Tyrol - Italy
T +39 0474 066 660
F +39 0474 066 661
info@zirkonzahn.com
zirkonzahn@pec.it

Represented by the directors: 
Steger Heinrich and Steger Julian

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The copyright © concerning the programming of this website is property of the company Contech by Gasser Elmar. Any use without the prior written consent is strictly prohibited.

CONTECH BY GASSER ELMAR
Molini Zona Industriale 3 - 39032 Campo Tures (BZ)
Val Pusteria - South Tyrol- Italy
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www.contech.it

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Exclusion of liability

We expressly declare that our company does not affect the layout or contents of pages linked to this website. Therefore we do not assume any liability or guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents. We therefore decline all liability for the contents of said pages and for the opinions expressed in them which may or may not coincide with our own.

Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Copies of these websites are permitted for private use only and not for the commercial use. Downloading is only permitted for the files available in the download portal.
Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider.
However, if you notice any violations of copyright law, please inform us. Should any legal infringement become known to us, we will remove the respective link immediately.
 


The quality policy is available on request.

AGB


 
General Terms and Conditions
 
§ 1 Purpose and scope
 
These General Terms and Conditions (hereinafter also referred to as “GTC”) shall apply to all trade relations between Zirkonzahn GmbH (hereinafter referred to as “Zirkonzahn” or “Seller”) and the Client (hereinafter also referred to as “Buyer”) with regard to all products and/or services offered/produced/distributed by Zirkonzahn via all distribution channels including the internet.
This version (September 2018) cancels and replaces all previous versions.
These General Terms and Conditions of Sale shall prevail over any other terms and conditions of purchase issued by the Buyer even if no specific objection to the application of the former has been raised.
No alteration or modification of these Terms and Conditions shall be valid and binding unless made in writing and signed by a duly authorised representative of Zirkonzahn.
In the case of written agreed modifications, these GTC remain valid between the parties and in no case will these modifications invalidate the legal force of these Terms and Condition to which they must be adapted.
 
 
§ 2 Contract conclusion
 
Every order is considered an irrevocable order from the Buyer and is subject to acceptance by the Seller, which must be considered rejected if the Seller has not executed or only partially executed this order. By the acceptance of the offer by the Buyer or the confirmation of the order by Zirkonzahn, howsoever given, these General Terms and Conditions become applicable.
The offers, which are made by Zirkonzahn agents, representatives or other sales staff, are not binding on Zirkonzahn unless confirmed in writing by the same.
The offers for sale formulated by Zirkonzahn are valid for 30 days from the date of issue and relate only to the entire delivery offered.
After this period of time, the offer loses all validity.
The sale offers do not include in any case: the supply of manuals, trainings, launching assistance, technical support and other similar services, except for cases where such services are explicitly included in the offer.
The contract over the internet is concluded when the Buyer accepts the General Terms and Conditions and the respective standards by clicking on “Accept” in the Web-Shop.
The Client assumes the responsibility for the truth of the information given by him and acknowledges the right of Zirkonzahn to obtain any references or information about him that are necessary for the proper execution of the service, in compliance with the directives regarding the processing of personal data, defined in the General Data Protection Regulation (EU) 2016/679 of April 27, 2016.
With the confirmation of the order by Zirkonzahn, the contract between the contracting party (the subject of this contract) and Zirkonzahn is considered concluded.
 
 
§ 3 Technical data and documents relating to the delivery
 
The dimensions, composition, weights, prices, performances, colours and other product-related data which is illustratively shown in catalogues, price lists, brochures or other documents, including also samples, are only considered indications and are not binding, except in cases where they are indicated as such in the offer or in the confirmation of the offer.
Zirkonzahn expressly reserves the right to change the details of construction/composition of their products at any time. In the event that there are substantial modifications (such as changes concerning the mode of use, the installation mode, the interchangeability of the products), the Buyer is notified in advance.
 
 
§ 4 Prices - Terms of payment
 
The prices of products/services refer to the price list which is valid at the time the Buyer accepts the offer or Zirkonzahn confirms the order.
Zirkonzahn reserves the right to change the current price list at any time upon written notice to the Buyer, if costs for raw materials, personnel expenses or other factors should arise, which entail a substantial increase in production costs. The product prices are always indicated ex works (ex works Incoterms 2010 ICC), subject to any divergent written agreement between the parties. The payments must be made in accordance with the corresponding indications in the offer or in the confirmation of the order. Unless otherwise specified in the aforementioned documents, the payment term advance payment applies. All payments and other amounts that are owed to Zirkonzahn for some title, must be made at the registered office of Zirkonzahn.
Any payments to Zirkonzahn agents, representatives or other sales staff are considered not effected and do therefore not release the Buyer from his obligation as long as these payments have not been received by Zirkonzahn.
Unless otherwise agreed, the payments must be made in Euro.
The prices indicated in other currencies than Euro may be subject to fluctuations in relation to the current exchange rate.

Any delay or irregularity of payments by the Buyer entitles Zirkonzahn to:
a) stop deliveries of any type, the technical support and other services, even if they are not directly related to the delayed or irregular payment, until the outstanding invoices have been fully paid;
b) change the payment terms and discounts for future delivers, demand advance payment or additional warranties;
c) demand default interest in the amount of the current statutory interest rate from the date the payment is due and without the need for a further formal warning, which are required according to the legislative decree no. 231/2002 and the subsequent integrations for commercial transactions. Zirkonzahn reserves in any case the right to demand compensation for any additional damages.
Furthermore, in these cases, the amount is due immediately, regardless its cause. The Buyer is obliged to effect the immediate, complete payment even in the case of exceptions, conflicts or controversies that can only be clarified after the payment of the liabilities has been made.
The Buyer hereby waives in advance to demand a settlement of any credit of Zirkonzahn, howsoever accrued.
 
 
§ 5 Delivery
 
Unless otherwise agreed, the delivery of the products is effected ex works (ex works Incoterms 2010 ICC). Hence, all risks related to the delivery are transferred to the Buyer as soon as the products are forwarded to the carrier. The delivery conditions are non-binding and indicated in working days. Thus, Zirkonzahn assumes no responsibility for any damage resulting from early or delayed, partial or complete delivery. The Buyer is obliged to verify whether the products ordered have been delivered in perfect condition.
If the Buyer has any unpaid, overdue items towards Zirkonzahn, even if they concern other deliveries, Zirkonzahn can retain the ongoing delivery until all unpaid, overdue items are settled by the Buyer.
Regarding the quantities delivered, Zirkonzahn is allowed the quantity tolerances customary in the industry. Unless agreed otherwise, partial deliveries are allowed.
If for reasons Zirkonzahn is not responsible for, the Buyer or the carrier (if requested by the Buyer) refuse to accept the products, Zirkonzahn can - after having notified the Client - charge the Client for all resulting costs.
If a customer plans to return goods to Zirkonzahn, he/she must obtain a written consent of Zirkonzahn beforehand in the form of a return voucher. Zirkonzahn only accepts the return of goods with a valid return voucher. Returned goods without valid return voucher will be returned to the customer. All costs that incur during the return shipment will be charged to the customer.
All medical products and all products with open packaging are excluded from return.
 
 
§ 6 Justifiable delays
 
Zirkonzahn is not responsible for a delay in delivery in relation to the contractually stipulated obligations if the delay is caused directly or indirectly by:
a) reasons which are beyond Zirkonzahn’s control and/or resulting from force majeure;
b) actions (or omissions) of the Buyer, including the non-transmission of information or confirmations necessary for Zirkonzahn to meet its own obligations and to carry out the delivery of the products;
c) Non-compliance with the terms of payment by the Buyer;
d) impossibility to obtain materials, components or services necessary for executing the work and delivering the products.
In the event that any of the aforementioned assumptions is true, Zirkonzahn will notify the Buyer and communicate the delay or the new date of delivery. If the delay of Zirkonzahn is caused by actions or omissions of the Buyer, or by other contractors or suppliers of the buyer, Zirkonzahn is also entitled to an appropriate price adjustment.
 
 
§ 7 Retention of title
 
Title for the delivered products shall not pass to the Buyer until Zirkonzahn has received the payment in full. Samples and/or models of consumables and equipment, which are provided by Zirkonzahn, must not be used for commercial purposes and remain the property of Zirkonzahn.


§ 8 Liability and technical standards

The products offered by Zirkonzahn comply with the applicable Italian laws and technical standards. Accordingly, it is the responsibility of the buyer to check for any differences between the Italian standards and the standards that apply in the country of destination, and he keeps Zirkonzahn indemnified against all liability.
Zirkonzahn guarantees the features of its manufactured/distributed products exclusively in relation to the use, destination, application, tolerances, etc. expressly indicated.
 
 
§ 9 Copyright
 
Zirkonzahn reserves all rights, including those of translation, reprinting and reproduction of the advertising material, the manuals, the training documentations, the name and/or logo Zirkonzahn® and other events.
No part of the advertising material may - not even in summarised form - be reproduced in any way, or be processed, copied, distributed or published using electronic systems, without the written permission of Zirkonzahn.
 
 
§ 10 Patent rights and intellectual property
 
In the event that third parties put forward any claims, the Buyer must notify Zirkonzahn immediately and offer all the information and support necessary for contesting the claim.
This does not apply to those products which were produced according to a project, drawing, instruction and/or technical specifications of the Buyer, for which Zirkonzahn assumes no responsibility with regard to a possible infringement of intellectual property rights of third parties, for which only the Buyer is responsible.
 
 
§ 11 Warranty
 
Zirkonzahn guarantees that the delivered products correspond in terms of quality and type to those which are stipulated in the contract and that they are free from defects which would make them unsuitable for their purpose.
The warranty is limited to those production defects which are due to material deficiencies or problems in the manufacture and production by Zirkonzahn.
The warranty does not cover defects due to normal wear of the products for parts which are subject to rapid and continuous wear.
Prerequisite for the validity of the warranty of the products purchased is the complete payment thereof. Unless otherwise agreed in writing, the warranty period is 12 months (from the date of invoice) for standard products from the catalogue.
The warranty aforementioned is only valid if the products were stored properly and used in accordance with the instructions and technical data sheets provided by Zirkonzahn, not repaired, modified or altered without a written approval by Zirkonzahn and provided that the defects are not due to specific incidents (e.g. electrical interference or moisture). Excluded from the warranty are also any damages caused by electrical fluctuations due to the absence of a suitable voltage stabiliser. 
The Buyer is obliged to verify the compliance of the products and the absence of defects within 10 days from the date of delivery - in any case prior to use. The Buyer must report all non hidden flaws or defects to Zirkonzahn in writing within 10 days, whereas any hidden defects and/or defects affecting the function (which can thus be seen only when using the product) within 10 days after discovery of the defect and in any case not after the expiration of the warranty period. Any claims have to be communicated to Zirkonzahn in writing, according to the instructions and, in the manner as prescribed by the same, by reporting the defects and non-conformities in detail. The warranty ceases to be effective if the Buyer does not allow all reasonable inspections/maintenance services which are provided by Zirkonzahn and if he does not return the defective products within 10 days after a request by Zirkonzahn.
If the Buyer indicates the defect properly, Zirkonzahn has the choice to:
a) repair the defective products;
b) send the same products in quantity and quality to the Buyer without charging additional costs (DAP Incoterms 2010);
c) issue a credit of the same amount as the value of the invoice of the returned products.
In these cases, Zirkonzahn can demand the return of the defective products, which thus become property of Zirkonzahn. Unless otherwise agreed, Zirkonzahn will bear any costs related to the technical intervention.
In the event that the defects are not attributable to Zirkonzahn, the costs for repair and replacement of the products are charged to the Buyer’s account. The warranty specified in this article is sufficient and replaces all legal warranty obligations concerning defects and compliance and excludes any other possible responsibility of Zirkonzahn, whatever its origin, in relation the the delivered products. In particular, the Buyer can make any further claims for damages and in no event can Zirkonzahn be held liable for indirect or consequential damages.
 
 
§ 12 Damages
 
The responsibility of Zirkonzahn, whether it is due to the execution or non-execution of the contract, to the warranty, to tort or to objective liability/responsibility, can by no means exceed the value of the product to which the liability refers. In no event can Zirkonzahn me made accountable for lost profits or loss of income, neither because of non-usage or technical standstill of the product or any associated equipment, nor because of complaints of the Buyer and/or third parties in relation to said damages or for any indirect or consequential damages.
 
 
§ 13 Confidential information and data
 
The Buyer and the Seller acknowledge that each party may disclose confidential information regarding their activities to the other. Each contracting party undertakes to treat the confidential information as such and to not disclose the content to third parties, and to use this information only for the purpose stipulated in the contract, and to return the documents containing confidential information upon simple request of the other party.
 
 
§ 14 Other
 
The assignment of rights and obligations of the contract by the Buyer is invalid unless Zirkonzahn has given his consent in writing beforehand.
Zirkonzahn has the right to transfer the claims arising from the contract at any time to third parties.
The complete or partial invalidity of one or more clauses of these GTC has no effect on the validity of the remaining clauses.
It is agreed that a possible tolerance for violations of these GTC shall under no circumstances be interpreted in a way that Zirkonzahn waives the exercising of its legal or consequent rights.
These General Terms and Conditions do not limit the general customary law to which both parties are entitled. For all matters which are not covered directly by these GTC, the parties expressly refer to the applicable law.
 
 
§ 15 Applicable Law and Jurisdiction
 
These GTC and the associated supply contracts are regulated by the Italian law. The exclusive place of jurisdiction for all disputes regarding or relating to the contracts to which these GTC apply, shall be Bolzano. The previous provision notwithstanding, solely Zirkonzahn is free to choose the location of the Buyer as place of jurisdiction. The application of the UN Sales Convention is expressly excluded.
 
For any doubt or uncertainty, please contact Zirkonzahn: info@zirkonzahn.com, (Tel. 0039 0474 066660).
 
 
 
In accordance with the Article 1341 and 1342 of the Italian Civil Code, the parties expressly consent to the contents of the following articles.
 
 
§ 1 Purpose and scope
§ 4 Prices - Terms of payment
§ 5 Delivery
§ 6 Justifiable delays
§ 7 Copyright
§ 8 Liability and technical standards
§ 11 Warranty
§ 12 Indemnity
§ 14 Other
§ 15 Applicable Law and Jurisdiction
 
 
 
Version 26/05/2023
 
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Zirkonzahn srl Privacy Statement 


Thank you for your interest in data processing by Zirkonzahn srl and associated companies (hereinafter "Zirkonzahn", "Us", "We" or "Our").

Responsible for the data processing on this website is:
Zirkonzahn srl
Via An der Ahr 7
39030 Gais (BZ), Italy
E-Mail: info@zirkonzahn.com

Data Protection Officer
The contact details of the data protection officer are as follows:
Zirkonzahn srl
Via An der Ahr 7
39030 Gais (BZ), Italy
E-Mail: privacy@zirkonzahn.com

For all questions concerning data protection - especially regarding the exercise of your rights according to the General Data Protection Regulation EU 2016/679 ("GDPR") - please contact us at privacy@zirkonzahn.com.

Data protection and the protection of your privacy are important to us. We therefore process your personal data - such as name, address, telephone number, internet navigation and communication behaviour - exclusively within the framework of GDPR. The employees and agents of Zirkonzahn, who process your enquiries, are obliged to maintain secrecy.

This privacy statement is intended to inform you about the type, scope and purpose of data collection and use as well as about your options for intervention in the treatment of your personal data.

This privacy statement applies to all Zirkonzahn customers and visitor of this website.


1. PROCESSING OF PERSONAL DATA
We process the personal data that you provide us
  • as the visitor of our website (Section 1.1) and / or
  • as a (potential) customer by providing information as part of your request, registration or to conclude a contract or as an applicant for employment with us (Section 1.2).

1.1 BROWSER-RELATED DATA PROCESSING
As with any website, when accessing www.zirkonzahn.com, our web server automatically and temporarily stores the following data to ensure an error-free operation of the website as well as for system security reasons:
  • IP address of the accessing computer,
  • access date,
  • name of requested file including the related information on the internet address,
  • HTTP response code,
  • browser type and
  • transferred amount of data in bytes.
Cookies are also used to collect anonymous traffic data from our website visitors. This anonymous traffic data may be used for market research purposes and the demand-oriented design of our website.

1.1.1 COOKIES
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. If you visit the website again, the cookie allows this site to recognise your browser. Cookies are not usually used to store personal data but may store visitor preferences and other information. You can set your browser to refuse all cookies or to notify you when a cookie is sent. However, some website functions or services may not work properly without cookies and therefore we recommend that you accept cookies so that you can take full advantage of our website. 
The following cookies are used on this website. 

1.1.1.1 GOOGLE ANALYTICS
This website uses Google Analytics, a web analysis service of Google Inc. (600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

IP anonymisation is used on this website. The IP address of visitors is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference to your IP address. As part of the contract data agreement concluded between the website operators and Google Inc., Google uses the information collected to evaluate the use of the website and website activity and to provide web-related services.

You have the possibility of preventing the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.
Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The plug-in can be downloaded from the following link:
https://tools.google.com/dlpage/gaoptout?hl=ru

Alternatively, by clicking on this link, you prevent Google Analytics from collecting data about you within this website. By clicking on the link above you can download an "Opt-Out-Cookie". If you delete your cookies regularly, you will need to click on the link again each time you visit this website.

Here you will find further information on the use of data by Google Inc.:
https://support.google.com/analytics/answer/6004245?hl=ru

1.1.1.2 ZIRKONZAHN COOKIE
We use our own Zirkonzahn cookie, which serves to identify a website visitor on our various services and connects him to our internal database. This cookie has a duration of 30 days, which means that if the visitor does not use a Zirkonzahn service for 30 days, the cookie is automatically deleted from the visitor's PC.

The content of the cookie is encrypted so that only Zirkonzahn itself can use it and therefore no third party has access to the data.

1.2 PROCESSING OF PERSONAL DATA YOU VOLUNTARILY PROVIDE TO US

1.2.1 CUSTOMERS

If you give us your consent by sending us your personal data (contact form, registration in the web shop, etc.), this data will be stored in our database and used for the following possible purposes:

a)    Maintaining our business relationship with you, such as:
  • Processing your request;
  • Business initiation with new customers or business processing with existing customers;
  • Provision of customer support.
b)    Marketing and advertising, such as:
  • Marketing our services and products to you;
  • Providing you with information you have requested about our company, products and services;
  • Provide information about news and current product offerings;
  • Contact you by e-mail, phone or mail; 
  • Customize our website content to meet your needs by providing information that is relevant to your interests and geographic region;
c)    Maintenance and statistics, such as: 
  • Support in the diagnosis of server problems;
  • Website management and collection of general statistical data;
  • Updating and maintenance of our website.
d)    Legal obligation, such as:
  • Compliance with applicable laws and regulations, accounting obligations and regulatory requirements.
e)    Research and product development:
  • We may use information about your behaviour when using our products to improve our products for you.

1.2.2 APPLICANTS
If you send us your personal data in the course of an application via the form provided specifically for this purpose or via the e-mail address given on this website, we will collect this data on paper and/or on a magnetic, electronic or telematic data carrier and process it solely for the purpose of evaluating our interest in the perspective of establishing a cooperation with you that has yet to be defined. In addition to the contact details, professional experience, knowledge, interests and hobbies that you provide in your CV and cover letter, we will also record the status of the recruitment phase and the first impressions that we have gained after the first personal or telephone interview with you. The data will be processed for a maximum period of 24 months (from receipt of your application) and then deleted, unless otherwise notified by you. 

The provision of data is voluntary. Your refusal of the data or the consent for the following processing of the same causes the impossibility for us to insert your data into our own archive and to establish future contractual relationships with you.

The collected data will be used by us exclusively for the recruiting purposes corresponding to the operational needs. Access to data is only granted to the employees internally responsible for recruiting at our company and to the relevant managers. Personal data of applicants will not be passed on to third parties.

1.3 LAWFULNESS OF PROCESSING
The processing of your personal data is based on the following legal basis:
  • Your voluntary consent pursuant to Article 6 (1) point (a) GDPR, in particular as part of registration or a request.
  • Contract initiation and performance pursuant to Article 6 (1) point (b) GDPR.
  • Our legitimate interest as a company pursuant to Article 6 (1) point (f) GDPR, such as for the technically error-free and optimised provision of our services.

2. TRANSFER OF PERSONAL DATA TO THIRD PARTIES
Your personal data will only be passed on and/or transferred by us to third parties if this is necessary for the purpose of processing contracts, enquiries and/or billing or if you as a visitor and/or customer have agreed to this in advance. We will not sell, license or rent your personal data to third parties.

We would disclose your information if we believed in good faith that such disclosure is necessary to comply with the law, for law enforcement purposes, or to comply with court orders, or to protect the rights, property or safety of another person, including our own property or rights.

3. SECURITY
Within our company, we take appropriate physical, technical and organisational security measures to protect and secure your personal data. Please note that third party access cannot be ruled out completely when data is transmitted over the internet. 

4. YOUR RIGHTS IN CONNECTION WITH PROCESSING OF YOUR PERSONAL DATA
Generally at any time, you have the right to information, rectification, erasure, restriction, data portability, revocation and objection in accordance with Art. 15 ff. of GDPR with regard to the data processed and stored by us. A given consent can be revoked at any time with effect for the future. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation. To exercise your rights, please contact us at privacy@zirkonzahn.com

If you wish to cancel your subscription to our newsletter/info mails, you can either send us an e-mail to privacy@zirkonzahn.com or click on the unsubscribe link at the end of the newsletter/info mail.

If you believe that the processing of your data violates the privacy law or your data protection rights have been otherwise violated, you can lodge a complaint with us (privacy@zirkonzahn.com) or the responsible supervisory authority for the protection of personal data.

5. RIGHT OF MODIFICATION
We hereby expressly reserve the right to change this privacy statement at any time. The respective changes will be published here, so that you can inform yourself about it at any time.


Last modified on 21.03.2022

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Эти данные будут обрабатываться в соответствии со статьей 13 Дикрета от закона № 196/2003.
Политика конфиденциальности

Zirkonzahn Worldwide
Tel +39 0474 066 660
Fax +39 0474 066 661
info@zirkonzahn.com